Shipping policy

SHIPPING POLICY

Thank you for shopping with DashDrop.

FREE DELIVERY

We offer free delivery on all orders within South Africa.

We offer free delivery on all South African orders.

ORDER PROCESSING

Orders are typically processed within 1-2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Orders are processed within 1-2 business days after payment confirmation. Weekend and public holiday orders are processed the next business day.

DELIVERY TIMES

Estimated delivery times are:

• Major cities: 3-5 business days

• Outlying areas: 3-7 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Delivery times are estimates and may vary due to courier delays, weather, holidays, or other factors beyond our control.

ORDER TRACKING

Once your order has been dispatched, you may receive tracking information via email, SMS, or WhatsApp where available.

Tracking details may be sent by email, SMS, or WhatsApp where available.

INCORRECT DELIVERY INFORMATION

Customers are responsible for providing accurate delivery information. We are not responsible for delays or additional costs resulting from incorrect or incomplete delivery details.

Please ensure your delivery details are correct. We are not responsible for delays or extra costs caused by incorrect information.

DAMAGED OR LOST PARCELS

If your parcel arrives damaged or you have not received your order within the expected delivery timeframe, please contact us as soon as possible so we can assist in resolving the issue.

If your parcel is damaged or missing, contact us as soon as possible so we can help.

CONTACT US

For shipping-related enquiries, please contact us at:

Email: info@dashdrop.co.za